Infrastructure Management Services

Smart IMS offers complete infrastructure management services which include day to day IT infrastructure operations, delivering project-specific consulting, design and implementation services. We offer the flexibility of choosing remote managed services , professional services or a combination of both. We have a long roster of satisfied clientele with whom our partnership has lasted over many years and across boundaries. Our services enable our clients to:

Rationalize IT staffing costs
Optimize asset utilization
Reduce TCO on IT
Facilitate delivery
Improve uptime and system delivery

Take a look at the Smart IMS comprehensive suite of IT Infrastructure Management Services:

Click here to view a sample report.

	Small Startup	Small to Med	Medium		Med to Large
SIZE	3 to 5	5 to 40	40 to 200	40 to 200	200 +
IT Skills	NO	NO	NO	Yes	Yes
Multi -Locations	N/A	Yes	Yes	Yes	Yes
International Presence	N/A	N/A	No	Yes	Yes
Desktop	Support / R.M	Support / R.M	Support / R.M	Support / R.M	Support / R.M
Server (DC/File/Print/ Exchange /BES/ Backup...)	Support / R.M	Support / R.M	Support / R.M	Support / R.M	* Support / R.M
Market Data	Support / R.M	Support / R.M	Support / R.M	Support / R.M	* Support / R.M
Telephony	Support / R.M	Support / R.M	Support / R.M	Support / R.M	Support / R.M
Network Infrastructure Integration	Support / R.M	Design -Remote Impl.	Design -Remote Impl.	*Design -Remote Impl.	* Design -Remote Impl.
Infrastructure Operations - MAC (L1, L2, L3)	Support / R.M	Support / R.M	Support / R.M	Support / R.M	* Support / R.M
DR/BCP	Support / R.M	Support / R.M	Support / R.M	Support / R.M	Support / R.M
Compliance	R.M	R.M	R.M	R.M	R.M
Application Support (OMS/PMB /Accounting/...)	Dev / Support	Dev / Support	* Dev / Support	* Dev / Support	* Dev / Support
Reports - Analytics	Dev / Support	Dev / Support	* Dev / Support	* Dev / Support	* Dev / Support
Remote Access	Support	Support	Support	Support	Support
R.M - Remote Management
* On-Site available depending on contract