Systems & Applications

Storage & Backup
Database

Smart IMS provides application development services for building your new applications and then transition them to production support. If you can dream up an enterprise or web application, we can make it a reality. The success of any business relies on instant access to data and information from any location. Experiencing the future now requires harnessing the power of the web to deliver real-time access to your data, or to sell your products.

Smart IMS offers comprehensive applications management for monitoring heterogeneous business applications such as web applications, application servers, web servers, databases, network services, systems, etc. We provide remote business management to all applications and resources in the network.

Smart IMS provides an integrated view of all the diverse resources that make up the entire IT infrastructure. It constantly keeps track of resource availability and performance so that end-users are not affected due to poor quality of service. It provides a view of the critical status of all resources and notifies of any alerts in real time.

The Applications management helps in improving the productivity and performance of servers like database, application mail etc by providing accurate information about the servers health and performance. It provides tremendous scope for performance and capacity tuning, there by optimally utilizing all the available resources.

Here are some of Smart IMS’ service practice highlights

  • Standardization of IT operations across geographies
  • Improved service levels
  • Automation of infrastructure management activities
  • Understanding zero-tolerance of downtime and hence providing continuous availability
  • Systems management

To manage any systems infrastructure effectively, it is essential to monitor and manage the operating system that is running on these servers. In this context, we manage various operating systems namely Sun Solaris, Windows, UNIX, HP AIX etc. 

Storage & Backup
Storage infrastructure has become more and more complex and the storage technology is changing quite rapidly. Our expert teams support all storage and backup management requirements like:

  • SAN / NAS / DAS / Backup solution design and deploy
  • Storage and backup monitoring and management - both onsite and offshore
  • System integration/administration for enterprise storage area networks
  • Storage resource monitoring and management
  • Disaster recovery and replication

Database
We understand the importance of database availability for business critical applications and have developed a perfect database management process for our customers worldwide. Smart IMS holds experience and expertise across most popular database platforms, like SQL, Oracle, My SQL and BS.

We also undertake Database Management & Monitoring of:

  • Oracle
  • SQL Server
  • DB2
  • MySQL

Smart IMS uses AdventNet suite of products to monitor their customer networks and our services include the following:

Server Management

  • Windows
  • Linux
  • Solaris
  • IBM AIX
  • FreeBSD
  • Mac

Website Monitoring

  • URL
  • Web-Transaction
  • Web-Content

Web Server Monitoring

  • Apache
  • IIS
  • PHP
  • Other Web servers

Application Server Monitoring

  • Microsoft .NET
  • Oracle Application Server
  • JBoss
  • Tomcat
  • BEA WebLogic
  • IBM WebSphere

Mail Server Monitoring

  • Exchange Server