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Retail & Consumer Goods

The Retail industry, with the rise of new opportunities is expected to modernize retail operations thereby adopting new emerging technology to stay ahead in the market. We at Smart IMS offer targeted retail business solutions, that improves customer intimacy, customer experience, employee and operational efficiency combined with our digital practice and expertise in digital platforms like social, mobility, analytics, cloud and IoT. We provide highly effective, NexGen digital solution, omnichannel/multichannel customer experience and process automation. Our deep industry expertise in retail business helps us to meet the evolving needs of the retail sector. Our specialized technology skills allow us to deliver the preferred results to our clients. Our relationship with Oracle, Microsoft, SAP and Salesforce gives you multiple options to implement a retail solution of your choice, be it a COTS product or a custom software development.

Our offerings for the Retail industry include:

  • Digital Transformation
  • Ecommerce Solutions
  • Implementation Development, Customization and Application Maintenance
  • Analytics Solutions
  • Mobility Solutions
  • Data Warehousing and Business Intelligence Solutions
  • CX Solution

With Smart IMS, you can reap the benefits of smart, agile processes that can immediately adapt to meet your ever-changing business needs.

We help retailers in strategizing their business needs by:

  • Driving revenue growth and improving customer buying experience
  • Improving operational processes using digital technology
  • Minimizing operational costs through supply chain, sales, and merchandising optimization
  • Enabling retailers to meet a variety of growing consumer needs
  • Assists in placing price verification kiosks and providing omnichannel buying experience to your customers.
  • Analyzing customer behavior and provide them better visibility to store directories