Guidewire
Connections 2025
NLX Driven AI for GW InsuranceNow
Date
October 27th -30th, 2025
Location
Fontainebleau,
Las Vegas
Booth #
PS-S4
Smart IMS
Smart IMS is a trusted global IT and Managed Services partner with over three decades of experience driving enterprise transformation across Insurance, Healthcare, and other regulated industries. We combine deep domain expertise, proven managed services excellence, and Agentic AI–driven digital innovation to help organizations modernize operations, accelerate automation, and elevate customer experiences.
Our comprehensive service portfolio spans Application Development & AMS, Cloud & Infrastructure (AWS/Azure), Cybersecurity, Data/AI & Analytics, Integrations & APIs, and Contact Center & Unified Communications. We specialize in implementing, optimizing, and transitioning complex P&C environments and in-flight portfolios to a stable steady-state AMS with minimal disruption and maximum efficiency.
Our flagship platform — 
— redefines how insurers, agents, and policyholders connect and collaborate. Powered by Agentic AI, automates routine decisions, orchestrates workflows across systems, and provides real-time, context-aware insights to enhance engagement and productivity. Seamlessly integrated with enterprise ecosystems like ServiceNow, enables intelligent operations, strengthens compliance with a PCI-DSS–certified framework, and helps organizations scale securely in the digital era.
Natural Language Experience (NLX) across all channels, enabling seamless communication.
Plug-and-play integration with GW InsuranceNow for effortless adoption.
AI-driven co-pilots for agents and service teams, enhancing productivity and accuracy.
Secure and compliant orchestration of quoting, servicing, and claims, ensuring data privacy and regulatory adherence.
Silver Sponsors @ Guidewire Connections 2025
Smart IMS is proud to be a Silver Sponsor at Guidewire Connections 2025, the premier gathering for innovation in the insurance industry. This dynamic event brings together global leaders, disruptors, and visionaries to explore the future of insurance technology.
As a sponsor, we are excited to showcase Xymphony, our cutting-edge AI-driven platform, designed to streamline insurance operations and transform customer engagement. Join us at the event for live demonstrations and insightful discussions on how Smart IMS is empowering insurers to drive operational efficiency, enhance customer experiences, and accelerate growth.
Connect with our team to explore how we can help you navigate the future of insurance technology and stay ahead in an ever-evolving industry.
