Ensuring Excellence through Quality Assurance and Control
Delivering reliable, high-performance solutions with a focus on quality every time.
Assuring outcomes through effective quality control
In today’s rapidly evolving digital landscape, the reliability and performance of your software are paramount to your success. Our comprehensive Software Quality Assurance (QA) services ensure that your applications achieve the highest standards of quality, functionality, and user experience. With a team of seasoned QA specialists, we utilize best-in-class practices and innovative tools to meticulously execute a quality assurance process that tests every stage of your software’s development. Our approach to bring in quality assurance and control in software testing includes functionality, performance, security, and usability assessments, enabling us to identify and resolve potential issues before they impact your end-users.
We understand that every project has its own unique challenges. That’s why our QA solutions are customized to meet the specific demands of your software. Whether developing a complex enterprise application or a customer-facing mobile app, our experts work closely with your development team to establish a testing strategy that aligns with your goals, ensuring your software delivers reliable and flawless experiences to users.
Our Services
Your one stop partner for all things QA and Testing
SE CUR
E
Quality Engineering
Enterprise Application Assurance
Non-Functional Testing
Next-Gen Testing
SOL UTI ONS
Test Advisory and Consultation
Our Domains of Expertise
Discover the industry impact of our holistic quality assurance solutions.
Alliances That Foster Advancement
Why Smart IMS?
We are committed to providing our clients with the highest quality QA services possible that meet your business objectives and exceed industry expectations.
Expertise Across Domains
Our experienced QA team understands the unique challenges of various industries, enabling us to deliver tailored and effective QA solutions.
Defect Tracking and Reporting
We use a robust defect tracking system to efficiently log, track, and manage identified issues. We provide detailed reports to keep you informed of the testing progress and results.
Cutting-Edge Tools and Techniques
We leverage the latest tools and methodologies to streamline QA with automated testing, CI/CD integration, and AI-driven analytics, enabling faster and more accurate issue identification.
Experience the results firsthand, commit only when you're ready
We offer a no-commitment Proof of Concept (PoC) to demonstrate the tangible results of our work. This allows you to assess the effectiveness of our approach firsthand, giving you a clear view of how we can optimize your QA strategy before making any long-term commitment
Comprehensive Quality and Testing
We offer a wide range of testing services, including custom apps testing, enterprise apps testing, digital assurance, advisory and consulting services.
Outcomes with Precision & Reliability
For over 30 years, we have had a successful history of enabling enterprise security through which our clients achieve their business goals.
Proven Track Record
Our portfolio of successful projects and satisfied clients speaks for itself and showcases our ability to deliver high-quality software solutions that meet business goals.
Our Engagement Models
Time and Material (T&M) Model
Our resources will be billed based on the actual time spent and materials used on your project. You pay for the hours worked and the resources utilized, offering you flexibility, especially for projects with evolving or unclear requirements.
Fixed Price Model
With the Fixed Price model, you will receive a clear, pre-agreed cost for the entire project, regardless of the time or effort required to complete it. This model is ideal for well-defined projects with clear deliverables, giving you cost certainty throughout the process.
Managed Services Model
With the Managed Services model, we take full responsibility for managing and delivering specific services, such as IT support or infrastructure management. You’ll pay a fixed monthly or annual fee, and we will ensure your services are consistently delivered according to agreed-upon standards.
Staff Augmentation Model
Through Staff Augmentation, we supply you with specialized personnel who will augment your existing team. This model allows you to scale your team with the right talent for specific needs, without the long-term commitment of hiring full-time employees.
Advisory and Consultative Model
With our Consultative model, we work closely with you to understand your business goals and challenges. Based on our expertise, we’ll offer tailored advice and solutions to help you achieve your objectives, guiding you through strategic decisions and implementation.
Build, Operate, and Transfer Model
With our Build, Operate, and Transfer (BOT) model, we help you set up a complete offshore team or development center. We manage the entire lifecycle, from the initial setup to day-to-day operations, until the team is fully operational. Once ready, we seamlessly transfer full control to you, ensuring you have a fully functional, independent unit.
FAQ's
What is the difference between Quality Assurance and Quality Engineering?
Quality Assurance focuses on ensuring that software development processes and deliverables meet predefined quality standards through structured testing and process monitoring.
Quality Engineering, on the other hand, is a broader approach that integrates quality into the entire development lifecycle, emphasizing automation, continuous integration, and test engineering to improve software quality from design to deployment.
What types of testing do you offer?
We offer a comprehensive range of testing services, including:
- Functional Testing (manual and automated)
- Performance Testing
- Security Testing
- Usability Testing
- Compatibility Testing
- Regression Testing
- End-to-End Testing
- Accessibility Testing
- ETL Testing
Our services are tailored to ensure the highest level of quality for your software applications, regardless of the platform.
How does your QA process work?
Our QA process includes (but not limited to):
- Requirement Analysis: We understand the project requirements and define the quality criteria.
- Test Planning: We create a comprehensive test strategy based on the project scope.
- Test Case Design: We design test cases to cover functional and non-functional aspects.
- Test Execution: We execute manual or automated tests to identify defects.
- Reporting & Feedback: We provide detailed test reports with insights and suggested improvements.
- Retesting & Regression: We ensure that fixes and updates don’t break existing functionality.
What is your approach to test automation?
We follow a strategic approach to test automation, selecting the right tools and frameworks based on your project’s needs. Our team automates repetitive and time-consuming tests to speed up testing cycles, increase accuracy, and ensure quick feedback during continuous integration. We work with popular tools like Selenium, Playwright, JUnit, TOSCA and others to create maintainable and scalable automation scripts.
How do you ensure the security of our software during testing?
Security is a top priority in our testing process. We use security testing methodologies like penetration testing, vulnerability scanning, and threat modelling to identify and address security risks in your application. Our team follows industry-standard security practices, including OWASP guidelines, to ensure that your software is protected from potential threats and vulnerabilities.
Do you offer testing for mobile apps?
Yes, we provide comprehensive testing services for mobile applications across both Android and iOS platforms. Our mobile testing services include functionality testing, usability testing, performance testing, compatibility testing across various devices and OS versions, and more, to ensure that your app performs flawlessly on all mobile environments.
How do you handle testing in an agile environment?
We follow an Agile testing methodology, where our testing process is integrated into every phase of the development cycle. Our team works closely with developers, participates in daily stand-ups, and ensures continuous feedback to adapt testing based on ongoing changes. This approach allows us to deliver high-quality software iteratively while supporting faster releases.
What is Next-Gen Testing, and how can it benefit my project?
Next-Gen Testing involves leveraging AI, machine learning, automation, and cloud-based testing environments to optimize the testing process. It focuses on smart testing techniques like predictive analytics, automated test generation, and self-healing tests. The benefits include faster release cycles, reduced human error, improved test coverage, and the ability to adapt to rapidly changing software requirements.
Can you help with compliance and regulatory testing?
Yes, we provide compliance testing to ensure your software meets industry-specific standards and regulations such as GDPR, HIPAA, PCI DSS, and more. Our team thoroughly reviews your application’s functionality, data handling processes, and security measures to ensure it complies with the relevant regulatory requirements.
What tools and technologies do you use for testing?
We use a wide range of industry-leading tools and technologies based on your project needs, including:
- Automation: Selenium, Playwright, Appium, JUnit, TestNG, Cypress
- Performance Testing: Apache JMeter, LoadRunner, Gatling
- Security Testing: OWASP ZAP, Burp Suite, Nessus
- CI/CD Integration: Jenkins, GitLab CI, Azure DevOps
- Bug Tracking & Reporting: Jira, TestRail, Bugzilla, Allure TestOps, qTest, etc.
What makes your QA and QE services different?
At Smart IMS, we focus on quality at every stage of the software development lifecycle. Our unique approach integrates continuous testing, automation, and AI-driven insights to provide faster, more efficient, and more reliable testing. We prioritize collaboration, adapting our processes to meet your specific project needs, and ensuring that quality is embedded throughout—from development to deployment.
What’s New at Smart IMS?
Enabling Insurance Enterprise Efficiency
Smart IMS Inc. Expands APAC Presence Through ITCS Group Acquisition
Managed Infrastructure Service for Global Leader in Home Décor
Meet Our Experts
Director – RIM and Cloud
Ravi has over 15 years of experience in implementing and managing IT architecture, specializing in Data Center services & Cloud Solutions, DRAAS, BackupAAS, IAAS, PAAS, SAAS, RIM, Hosting solution. He is also CompTIA Cloud Essentials certified, VMware VTSP 5 & VSP5, Prince 2 Practitioner Certified, TOGAF Certified, ITIL V4 Expert & IT Service Management Foundation, Power Systems with POWER7 Common Sales Skills, AIX & Linux Sales Skills, IBM i Sales Skills, Enterprise Storage Sales, EMC Velocity Affiliate Sales, Nimble Technical Sales Professional
https://in.linkedin.com/in/ravikiranp1980
Get in Touch
Connect with us to learn more on how to optimize your business through our transformational enterprise solutions and services.