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Industries
- - - Insurance
    - Non-Profit
  - - Life Sciences
      Streamline retail operations for enhanced business performance & improved guest services.
- - - View All Industries
Services
- - - Application Management
      Delivering seamless user experiences in the IT sector through our managed solutions.
- - - View All Services
About
- - - Company
      Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan
- - - Know More About Us
Blogs
Insights
Careers

Introduction to Gen AI Architectures for Customer Service in the P&C Industry

Editor's Pick

CSV and CSA: Key Differences & Steps Involved

Editor's Pick

Automation A Key Component to Future Proof Remote Infrastructure Management

Editor's Pick

Featured Blogs

Beyond Screens: How Conversational Interfaces Are Redefining UX

Beyond Screens: How Conversational Interfaces Are Redefining UX

For years, UX design has been rooted in screens. We’ve built experiences

Vinod Paidimarry

Enabling Insurance Enterprise Efficiency

Enabling Insurance Enterprise Efficiency

In today’s competitive insurance landscape, efficiency is not just a goal – it’s

Shyam Vellala

Evolution of Gen AI Architectures for Customer Service for the P&C Industry

In Part 1, we had outlined how AI architectures have evolved from

Vinod Paidimarry

All Blogs

SmartTest.AI – Preconfigured Industry Testing Solutions

SmartTest.AI – Preconfigured Industry Testing Solutions

October 13, 2025

Beyond Automation, Toward Intelligence: What “Agentic AI” Really Means for P&C

Beyond Automation, Toward Intelligence: What “Agentic AI” Really Means for P&C

October 6, 2025

Maximize the Value of Veeva Vault with Smart IMS

Maximize the Value of Veeva Vault with Smart IMS: 5 Strategic Practices for Operational Success

September 18, 2025

Beyond Automation: How Agentic AI is Forging the Future of Software Quality

Beyond Automation: How Agentic AI is Forging the Future of Software Quality

July 24, 2025

Ransomware-as-a-Service (RaaS)

Ransomware-as-a-Service (RaaS): How Cybercrime Became a Business Model

July 22, 2025

Beyond Screens: How Conversational Interfaces Are Redefining UX

Beyond Screens: How Conversational Interfaces Are Redefining UX

July 16, 2025

Why Your SAP SuccessFactors Rollout Needs a Trusted Partner Like Smart IMS?

Why Your SAP SuccessFactors Rollout Needs a Trusted Partner Like Smart IMS?

July 9, 2025

Building a Strong Employee Culture

Building a Strong Employee Culture: Why It Matters and How to Do It Right?

June 23, 2025

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