A new vision for intelligent communications in Office 365

A new vision for intelligent communications in Office 365

A new vision for intelligent communications in Office 365:

Effective communication plays a vital role to reach out to clients in business operations. Though there are frustrating experiences to business communication, technology swift to managing every day communication challenges are the only way to find solutions to the obstacles. Microsoft, a leader in unified communications has introduced a new intelligent communication to its Microsoft Office 365 suite for businesses. This update to office 365 will allow organizations to collaboratively drive the business forward by transforming calling and meeting experience to an extraordinary experience.

Microsoft Team as a prime vision for intelligent communications provides a single hub for collaborating within office 365 (Files, Chat, calling, Meetings, etc.). Since the launch, Microsoft team has gained popularity by more than 125,000 organizations across the world and it has proven to be essential for business communication. With its comprehensive calling and meeting capabilities, organizations can empower teams to achieve more, resulting in greater productivity with data and insights from the Microsoft Graph. Like next generation cloud born architecture that is powering communication experience, Microsoft Team is expected to be on the forefront that is built on modern Skype infrastructure for enterprise grade voice and video communications. This replaces current skype for business overtime.

Enhanced capabilities of communication support features such as scheduled meetings, Outlook calendar integration, and meetings on mobile. Going forward, Microsoft Team has laid roadmap to calling features for communication needs, which includes inbound and outbound calls to PSTN numbers, voicemail, call transfer etc. The sources also revealed that guest access capabilities, integration with outlook and a richer platform is expected to release for the month of June this year.

The future of Unified Communications and Collaboration will allow

  •  Teams to access relevant documents and information about meeting members prior to meeting
  •  To capture, transcribe and time-code your conversations during the meeting and it attributes remarks to individual through its voice recognition.
  •  Attendee’s to automatically record and transcript after the meeting and view documents, review action items across the entire team.

These capabilities are not limited to these functionalities; look for new enhancements to Microsoft Teams which includes audio conferencing feature to join the meeting through telephone dialing. While, interoperability between Teams and Skype for Business connects people allowing them to work smarter with messaging and calling.

With Office 365, organizations can take advantage of the capabilities in Microsoft Teams. Moreover, for customers who are not yet ready to move their PBX and advanced calling capabilities to the cloud can wait to see the next round of the development Skype for Business Server targeted for the second half of calendar year 2018. And through Microsoft Teams and Skype for Business clients running side by side, you can modernize your team collaboration like never before. With this Microsoft’s Intelligent Communication, organizations can now have a more productive experience and streamline their IT operations by   with much flexibility. Experience and evaluate what’s best for your organization.

AJ for Smart IMS


About Smart IMS – ConnX

Smart IMS – ConnX is a technology solutions oriented company integrating Application Development, Cloud Transformation Services, Managed Services and Professional Services.

As a leader in the unified communications field, Smart IMS – ConnX consistently delivers applications to enable users to be mobile, agile and competitive, helping enterprises to increase revenues, improve efficiency and mitigate risks.

The company, headquartered in Plainsboro, New Jersey (US), with offices in India, Singapore, Sydney, deploys a global delivery model and deep domain expertise originating in the Trader Voice and Financial sector, with a focus on transforming traditional PBX to SIP-based telecommunications services.

Smart IMS serves Fortune 1000 as well as emerging organizations across industries and geographies to transform their business from traditional model to cloud and digital.

Our values and culture is focused to deliver quality, scalability, predictability in execution and an enhanced customer experience.

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