
SOC Service
Improve detection, speed up response, & ensure uptime with our 24/7 SOC services.
Virtual SOC Services for Always-On Security
Cyber threats don’t operate on a schedule—and neither do we. With Smart IMS’s 24/7 Virtual Security Operations Center (SOC), your organization gains a continuous, intelligent layer of protection powered by AI, Machine Learning, and Automation. Whether it’s a ransomware attempt at midnight or a phishing scam at noon, our SOC is built to detect, analyze, and neutralize threats in real time.
Our next-gen SOC Services are designed to evolve with the threat landscape. From small-scale data breaches to sophisticated APTs (Advanced Persistent Threats), Smart IMS ensures rapid response, deep visibility, and seamless integration with your existing security infrastructure.
Smart IMS delivers comprehensive Managed SOC services with:
- Quicker Threat Detection and Containment using advanced ML based SIEM platform.
- Security Orchestration, Automation & Response (SOAR) to automate routine tasks and incident response workflows for faster mitigation and reduced MTTR.
- Additional SIEM features including UEBA (User Entity and Behavior Analytics), NBAD (Network Behavior Analytics), NTA (Network Traffic Analysis), Threat Intelligence, Threat Hunting capabilities, and more.
- Regular vulnerability assessments and penetration testing, asset management, configuration and patch management.
How SOC Optimization Services Add Value to Your Business?
Unify
Establish a structured and centralized SOC management framework to streamline operations.
Agile
Enhance responsiveness with a layered, adaptive defense strategy built for evolving threats.
Alignment
Align cybersecurity efforts with business objectives for stronger, outcome-driven security.
Compliance
Simplify regulatory adherence with expert support for HIPAA, GDPR, ISO 27001, and more.
Contain
Proactively detect, contain, and manage complex cyber threats across your IT ecosystem.
Validate
Ensure trust and reliability through independent verification and ongoing security assessments.
How Can Smart IMS’s SOC Services Strengthen Your Security Posture?
Monitor, detect, analyze, and respond to threats, 24/7, 365 days a year.

24/7 Monitoring
Smart IMS’s Virtual SOC operates non-stop, providing around-the-clock monitoring of your digital infrastructure. This continuous vigilance ensures that even the smallest anomalies are quickly detected. With real-time alerts, potential threats are addressed before they escalate into serious incidents.

AI & ML-Driven Insights
We integrate artificial intelligence and machine learning to analyze massive volumes of security data with precision. These technologies help predict emerging threats by recognizing behavioral patterns that traditional systems might miss. This enables your business to stay one step ahead of cyber attackers.

Automation-First Response
Our SOC employs automation to contain and remediate threats instantly, minimizing manual intervention. This ensures faster response times and reduces the risk of human error during critical incidents. As a result, disruptions are minimized, and your business continuity is safeguarded.

Security Event Correlation & Analysis
Our SOC team consolidates and analyzes events across your network, endpoints, and cloud environments to identify meaningful threat patterns. This correlation helps uncover complex, multi-vector attacks that isolated systems may overlook—delivering smarter, more accurate detection.

Incident Investigation & Threat Hunting
Smart IMS’s SOC Services go beyond reactive defense. Our analysts proactively hunt for threats and investigate suspicious activities using advanced techniques and contextual threat intelligence—enhancing your readiness against sophisticated cyberattacks.

Compliance-Ready Reporting
Our services come with built-in reporting features aligned with global standards like HIPAA, GDPR, and ISO 27001. These reports make it easier to demonstrate compliance and prepare for audits. You save time, reduce compliance risks, and stay audit-ready at all times.

Flexible Solutions
We recognize that every organization has distinct security needs and operational goals. Smart IMS offers customizable, subscription-based SOC services built on an OPEX model—allowing you to scale without heavy upfront investments. Whether you're a start-up, SMB, or enterprise, our solutions adapt to your environment and budget.
Stay compliant with Smart IMS



Why Smart IMS?
Smart IMS delivers comprehensive SOC services designed to safeguard your organization from evolving cyber threats. By combining advanced threat intelligence, 24/7 monitoring, and tailored security strategies, we help you detect, respond to, and neutralize threats before they impact your business.

24/7 Support (SOC Monitoring)
Our always-on Security Operations Center ensures continuous monitoring, threat detection, and rapid response. Operating every hour of every day, we protect your critical assets in real-time—no matter where or when threats arise.

Integrated Incident Management
Smart IMS streamlines the entire incident lifecycle—from detection and analysis to containment and resolution. Our well-defined workflows ensure swift action, accurate documentation, and clear accountability, minimizing business impact.
Industry Expertise
With years of experience across multiple domains, Smart IMS brings deep industry-specific insights to your cybersecurity strategy. Our understanding of sectoral compliance requirements and risk profiles allows us to offer solutions that are tailored, relevant, and highly effective.

Scalable & Resilient Security
Whether you're a mid-sized company or a large enterprise, our SOC Services scale to match your growth and evolving risk landscape. You get top-tier protection without the overhead of building an in-house security team.

Skilled Security Analysts
Our SOC is powered by seasoned cybersecurity professionals who bring advanced threat detection, investigation, and response capabilities. Acting as an extension of your internal team, they provide expert oversight and actionable insights when it matters most.

Continuous Security Optimization
We believe cybersecurity is not static. Through ongoing assessments, fine-tuning, and threat landscape analysis, Smart IMS ensures that your defenses adapt to new challenges and remain robust over time.
What’s New at Smart IMS?


Smart IMS Inc. Expands APAC Presence Through ITCS Group Acquisition

Managed Infrastructure Service for Global Leader in Home Décor
Meet Our Industry Leaders
Executive Vice President – Life Sciences & EAM
Dr. Rahul Srivastava is responsible for Strategy, execution, and P&L for the Life Sciences portfolio at Smart IMS, focusing on technology solutions and services for CROs, AROs, Pharma, life sciences, and regulators.
Dr. Srivastava is coming with over 25 years of experience in technology implementation in life sciences and dental sciences. As a thought leader, he carries a business-oriented consulting experience to help the client in the process re-engineering and building cost-sensitive and robust technology solutions.
Dr. Srivastava has been a part of various IT governance and steering committees involving CIOs and CTOs of client organizations to advise on product strategy, and IT TCO analysis for capital budgeting, planning, governance, and partnership selection.
Dr. Srivastava is a published author, trainer, and a coach.
Director
Dr. Ritesh has over 19 years of experience working with CRO, Healthcare IT, BPO and Government Organizations. He is leading the development of the Life Sciences Product portfolio and solutions.
Dr. Ritesh comes with a blend of technology and Domain expertise and has worked on various functions including Service Delivery Operations and Subject Matter expertise for Pharmacovigilance, Clinical Data Management and Healthcare Product development. Ritesh also comes with experience of implementation of Electronic Health Record Application and providing leadership for implementation of Government schemes at State level.
Director
Dr. Alex Philip is a Technologist and Product Strategist with extensive expertise in Lifesciences – Clinical Trials, and Healthcare, in both the Providers and Payers space.
He is a trained Physician with prior clinical experience and has nearly two decades of experience in developing solutions for Clinical Operations, Clinical Data Management, Electronic Trial Master Files, Electronic Health Records, and Payer Systems. As a subject matter expert, he has executed several successful product strategies to develop solutions that meet customer needs and drive business growth.
Dr. Philip is passionate about leveraging technology to improve patient outcomes and has specific expertise in Healthcare Interoperability and Systems Integration. With his strong background in Product Development, Product Design, Technical Architecture, and Business Analysis, he is well-versed in identifying and implementing emerging technology trends and their potential impact on the market.
Dr. Philip’s unique blend of medical expertise and technology allows him to innovate and improve healthcare delivery.
Get in Touch
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